[xytron]

Thanks to the new vendor E90Alex for my new rear m3 spoiler. Sale was quick and precise. No flaws with the item. Very easy to buy from this guy.

Thanks again

[xytron]

Scratch that..

Originally we agreed that if I decide to get an aero lip from him, we would just meet up, test fitment and then I will pay for it on the spot. Last week, I informed him that I have decided to buy the lip from him. I told him what color and for what car. He agreed on getting it asap and then meeting up this week as I was not in town over the weekend. It is now Wednesday on this week and I have heard absolutely nothing from him (whether or not he got the lip). I haven't contacted him either about when to meet up this week so I did. Instead, what I got back was that he does not have the lip in that color but told me that I could pay him thru paypal and he will get jbspeed to ship it to my place. So I just decided nevermind.

It's not a big deal obviously, but I think that as a vendor agreeing with a customer on getting a lip, he should have informed me as soon as he had known that there are no more lips in the specific color I wanted. Instead, I had to contact him and then had to find out that he couldn't stick to the agreement and did not tell me. Why would I paypal him just to have jbspeed ship it to me? I can just get it from jbspeed. The worst part was that he was completely nonchalant about it.

I am pretty disappointed as I had hope in him to be a good vendor. But I guess not. He is EuroStance btw.

[E90Alex]

Do not really know how that makes me a bad vendor but my manufacturer did have your color in stock but he ran out and did not get anymore in because he is having trouble with his supplier. You and I have met up in person, you know that I am willing to help out anyway I can. You and I have talked about the aerolips a month ago also but you decided not to buy it at that time so I was not sure how serious you were about picking this one up. I wanted to wait until you came back before I picked up the aerolip from the warehouse. There was just nothing I could do, I waited for you to contact me once you came back into town because I did not have your phone # saved and once you did, I told you that he ran out of them.

[KkSc]

WOW...

[khoda355]

Originally Posted by KkSc

WOW...

wow what?? seems like the buyer backed out at one time so the seller did not want to pay for something to come in and have it backed out again..

[E90Alex]

I was pretty sure that he would contact me when he came back to town so I waited until he did, and once he did I told him that we did not have it in stock. I do not feel like I did anything wrong.

[khoda355]

Originally Posted by E90Alex

I was pretty sure that he would contact me when he came back to town so I waited until he did, and once he did I told him that we did not have it in stock. I do not feel like I did anything wrong.

same here. supply's come and go. there in stock at one time and can be gone the next day. so i see nothing wrong here at all.... + he met up with you about this all and didnt get anything out of that just you understanding what you were getting and seeing that it was up to your standards i think the buyer is more mad that he didnt pick it up b4!

[KkSc]

Originally Posted by khoda355

wow what?? seems like the buyer backed out at one time so the seller did not want to pay for something to come in and have it backed out again..

WOW for this thread turned out to something else, i never commented who is right side..

[khoda355]

Originally Posted by KkSc

WOW for this thread turned out to something else, i never commented who is right side..

heyehy dont get me wrong man. i was just asking why u said "wow" the comment was for the OP. sorry for the miss hap!

[KkSc]

Originally Posted by khoda355

heyehy dont get me wrong man. i was just asking why u said "wow" the comment was for the OP. sorry for the miss hap!

no worries dude, i m just surprised to see a thumbsup thread turned out like that!!i hope everything will solve!

[Kiemyster]

Originally Posted by KkSc

WOW for this thread turned out to something else, i never commented who is right side..

[xytron]

lol clearly you guys don't really understand what i'm saying and that's ok.

i didn't back out the first time nor did i tell him to get the lip. i came back from out of the country in jan and decided to tell him that i in fact do want the lip and asked him if he could get it and then meet up next week (this week). then the agreement was set here.

Originally Posted by E90Alex

Do not really know how that makes me a bad vendor but my manufacturer did have your color in stock but he ran out and did not get anymore in because he is having trouble with his supplier. You and I have met up in person, you know that I am willing to help out anyway I can. You and I have talked about the aerolips a month ago also but you decided not to buy it at that time so I was not sure how serious you were about picking this one up. I wanted to wait until you came back before I picked up the aerolip from the warehouse. There was just nothing I could do, I waited for you to contact me once you came back into town because I did not have your phone # saved and once you did, I told you that he ran out of them.

You and I both know that this is not what happened. We talked about the aero lip a month ago as in you were suggesting to buy from you. I told you I will let you know if I do want to buy from you and we'll just leave it at that. I did not tell you to get it from the warehouse nor did i say I was interested from buying it from you.

You completely skipped a part of what happened. In between "there was just nothing I could do" and the previous part about waiting a month, I contacted you LAST week and told you I have decided to buy it from you. We both AGREED that you would pick the lip up over the weekend and we could meet up this week. That was the agreement there. And this time I told you exactly what my intentions are, BUYING IT FROM YOU. My upset is only that when you did find out that your manufacturer did not carry the color, you didn't inform me. Had you informed me, I would have tried to worked out something with you. The problem is that we set an agreement, you see what I mean? I'm not saying you are a "bad" vendor. To me, it's a matter of responsibility, which clearly you are not quite up to par yet. I do understand that you are a new vendor and a little inexperienced. Again, no big deal.

And to khoda335: That is actually not what happened. I never backed out because I never made an agreement with him that I would buy it from him until LAST week, in which I did clearly state I was going to buy it from him. E90Alex had skipped an entire part in his story. I'm really not "mad" because I didn't get it the first time. Don't really know how you got that logic LOL.

[xytron]

Originally Posted by KkSc

no worries dude, i m just surprised to see a thumbsup thread turned out like that!!i hope everything will solve!

Haha it will. But I originally had posted the thumbs up thread because E90Alex had continuously asked me to, and I saw no reason not to. Guess I won't do that next time unless I really do want to and feel it.

[E90Alex]

Well when you and I were talking, I was at a casino in palm springs so I was not able to confirm that he had it in stock and I have not had a problem with him not having aerolips in stock (which is why I assumed he would have it in stock). Once you contacted me, I told you that I did not have it in stock. I did not take your money and I did not sell you a bad product. I do not feel like I did anything wrong. the reason I did not pick it up in advance is because I have picked up products for local customers in the past and when I message them to go meet up, they bail and when this happens I am stuck with the product and I cannot get my cash back. I was going to pick it up the same day or a day before we were going to meet up.

[E90Alex]

I do not know why this thread was necessary, you know that I would do anything to make sure the customer is satisfied. You and I had a nice talk when you picked up the spoiler and I answered all your questions about the spoiler and aerolip. Also, with the aerolip, I was willing to meet up with you and even install it for you. I try to do everything I can to make sure the customer is satisfied. It sucks that this had to be posted just because I told you that I did not have an item in stock when you contacted me

[xytron]

Originally Posted by E90Alex

Well when you and I were talking, I was out so I was not able to confirm that he had it in stock and I have not had a problem with him not having aerolips in stock (which is why I assumed he would have it in stock). Once you contacted me, I told you that I did not have it in stock. I did not take your money and I did not sell you a bad product. I do not feel like I did anything wrong. the reason I did not pick it up in advance is because I have picked up products for local customers in the past and when I message them to go meet up, they bail and when this happens I am stuck with the product and I cannot get my cash back. I was going to pick it up the same day or a day before we were going to meet up.

I don't think you're understand anything I'm saying Alex. Let me timeline this out for you.

last month - i got a spoiler for you and told you that i will not be purchasing an aero lip from you at that time. period.

last week - I confirmed with you that I do want to buy the lip from you. You said ok and will pick it up. we agreed that the deal will happen the next week. The key here is that we AGREED that the deal will happen the next week and you will pick it up. We even specified a date that you could possibly pick it up. Regardless of whether or not you know that you have it in stock, an AGREEMENT was made on you picking it up at a very specific date and then meeting up with me. Get what I'm saying?

later this week - I contacted you regarding our agreement, and only then did you tell me that you don't have it in stock.

Now again, my problem is that when you did find out that it was in stock, did you not think about letting me know? I probably could have contacted you earlier in the week to see what's up, and I'll take responsibility for that. However, I just don't understand why you didn't inform me when you found out the lip was not in stock. Were you thinking, "Oh the lip is not in stock, but I'm not going to say anything to him because he might back out anyway"? I mean, the point is that an agreement was made between us and regardless whether or not you think I might back out, you should still inform me, your customer, that our agreement has changed. Do you see what I mean? Personally, I would have contacted you if I were to back out on our agreement. How would you feel if I just stopped contacting you about the lip after the agreement was set and then when you contact me about meeting up, I told you that I will no longer be buying it from you? It's pretty much the same thing.

It's not only about money and products Alex. And I'm not telling you that YOU ARE WRONG or YOU DID THINGS WRONG. I am merely describing why I, your customer, is dissatisfied. And one thing about responsibility Alex, is that you can't just keep saying you did nothing wrong. I'll take responsibility as a customer that I did not follow up with you earlier. But you as a vendor should take responsibility too.

[E90Alex]

Alright, maybe I should have informed you later but look at it from my perspective. You say that you would have contacted me if you backed out from the deal but the thing is, from experience, most people on this forum wouldnt. I have been in positions where I picked up products and the people just stop replying or tell me they are not interested. I am pretty much stuck with the product when that happens. That is why I handled it the way i did. I do apologize for not informing you earlier, that was my fault. The truth is that I really thought the vendor would have it in stock because he has always had them in stock. Once you messaged me I called him to tell him that I would pick it up tomorrow and he tells me that he no longer has it. But I do apologize for not informing you earlier. I did think about this and I am changing the way I do things. I learned a lesson from experience and I do apologize for not contacting you earlier. From now on, I will make sure the item is in stock as soon as a customer contacts me ( I didnt this time because I was at a casino when you txted me, but I should have checked up on it ahead of time).

[E90Alex]

the reason I said that I did nothing wrong is because threads like this could hurt my business and this was a small issue that could have been handled differently. I really do try my best to make sure that my customers are satisfied. I care about building a good reputation in this community more than I care about making a quick buck (which is why I offered the free installation).

[khoda355]

wait wait wait... if u guys agreed on something that is totally different... now the question is was a deposit made? i can agree on anything but with out a deposit i would NEVER buy the product and get stuck with it.. there are many "flakes" out there i would not put my trust in a agreement unless there was some kind of deposit made. so again XYTRON u did not lose anything, its not like you payed for it and never got it, its not like you got it and it was not what you wanted. nothing was wrong with the product. the fact is you wanted it but never payed a deposit, or any kind of conformation that you were going to buy it other than a simple word of mouth. i dont know what you are giving the seller a hard time. the guy was even going to install it for you! i would love to have a local seller like that around here. this thread is pointless.

[xytron]

Haha khoda335, I don't know why you posted after we have resolved the problem. Clearly you and I have different sense of business conduct. As a vendor, it doesn't matter how many flakes, I believe that you should inform the customer if anything was changed. Flaking is another issue. A vendor could always contact the customer to make sure one last time before he gets the product whether or not he is for sure. I'm glad E90Alex understands this concept. Thanks for your pointless input though . No need to argue with you. You can keep your opinions and I can keep mine. Btw, it's spelled "paid" not "payed".

Alex, I do understand it from your perspective and I see that this has been a communication problem between us, which can be easily resolved through me calling you or contacting you instead of posting it on this forum and potentially harming your business. I apologize for my rash actions.

If mods see this, this thread can be deleted if possible.

[xytron]

Originally Posted by khoda355

same here. supply's come and go. there in stock at one time and can be gone the next day. so i see nothing wrong here at all.... + he met up with you about this all and didnt get anything out of that just you understanding what you were getting and seeing that it was up to your standards i think the buyer is more mad that he didnt pick it up b4!

Hmm. I failed to see what you are trying to say there. Doesn't make much sense. It's ok. You'll learn more in college.

[khoda355]

Originally Posted by xytron

Hmm. I failed to see what you are trying to say there. Doesn't make much sense. It's ok. You'll learn more in college.

okay buddy... so you go to my grammar and spelling. its okay i understand people like you only have the power over the internet ha