02-19-2019, 08:08 PM | #1 |
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Dinan Elite - Failed?
Anyone have any experience with their box going bad? I've had two rough startups, but other than that the unit has been fine (installed >1 year; rough startups all in the past 30 days). This morning it was rough; didn't recover. It triggered a reduced power warning. Took it to the dealer, they ran the codes and everything that returned a short/fault was connected to the Dinan unit.
Verified power is there (the Dinan app connects), re-checked connections and still had a fault. Removed the tune entirely and while the CEL remains on, no more active fault, and normal power has been restored. I am assuming the CEL will clear after a few cycles. Will contact Dinan tomorrow obviously, but since they are closed and this is the internet, figured I'd solicit feedback. Thanks
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02-20-2019, 07:26 AM | #2 |
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No issues with my Dinan Stage 1. Was installed by my BMW dealer last summer and has run flawlessly since then. Dinan has usually been very responsive so I would contact them or the dealer who installed it. Did a dealer do the install?
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VirtualGuitars7868.00 |
02-20-2019, 11:49 AM | #3 |
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Called them and sent the info via email, will see what happens.
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bigdaveindubai208.00 |
02-20-2019, 06:33 PM | #4 |
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Same here.
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02-20-2019, 09:24 PM | #5 |
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Ouchh. I hope you'll get it sorted out.
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02-21-2019, 01:08 PM | #6 |
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Should be all sorted; they are going to send me an Elite V2. I was hoping to get some more details about it since the V2 drops to two sensor connections (just as the Sport module has), as opposed to four connections in the original Elite. Unfortunately my questions about more detail, i.e. is this just a sport with the warranty, or is it actually mode advanced, received a canned answer with no detail (more reliable, simplified setup). If it performs the same as the V1 I can't complain, but I tried the Sport originally and sold it due to the lack of smoothness it introduced [initial acceleration sort of dipped to no power then picked up; felt like I would be rear ended when I would take off].
Will update the thread when the new unit is installed.
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02-23-2019, 03:23 PM | #8 |
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I can't believe that installing this does not void the factory warranty. I'm even more surprised that a dealership would install it. Awesomeness!
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02-23-2019, 04:21 PM | #9 | |
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Also, some BMW dealerships are also Dinan dealers (Mine is) and will install them. |
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02-23-2019, 11:21 PM | #10 | ||
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02-24-2019, 11:15 PM | #11 | |||
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Enjoy that beautiful car! I sure love mine!!!! |
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02-24-2019, 11:20 PM | #12 | ||||
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02-25-2019, 04:31 AM | #13 |
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You will want to go to West Houston BMW in Katy. All the other dealers are inept when it comes to Dinan. Go in to the store and they will give you a 10% discount. At least they did for me.
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02-25-2019, 06:58 AM | #14 | |
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02-26-2019, 03:52 PM | #15 |
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I had a very interesting call with a "Dinan-certified" BMW dealer today. I inquired about the install of the V2 Elite tune on my M550. While he was diplomatic, he did suggest that I ask Dinan for more information on testing, failures, etc. He very clearly stated that his service department is currently doing nearly zero Dinan business at the current point in time vs. multiple installs per week a few months ago. In fact, he said has had to pursue numerous refunds for customers that have had multiple failures. It's not as though he was pushing me to another tune, he was simply and very nicely, say buyer beware.
If nothing it had me press the pause button to gather more data. |
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02-26-2019, 04:04 PM | #16 | |
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02-26-2019, 04:21 PM | #17 |
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It's funny because when Rusnak BMW in Thousand Oaks California (Authorized dealer) called to inquire about the tune, the rep said that they were having bluetooth issues with the stage 1 that would throw out faults - as a result the dealer is now refusing to install the stage 1 as they don't want to "marry" the issue. So now i'm in the mercy of waiting for the elite v2 in california, but it seems the elite v2 is problematic.
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02-26-2019, 04:23 PM | #18 | |
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02-26-2019, 07:01 PM | #19 |
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honestly, i am leaning towards this as well. My idea of spirited driving is 10-50mph on open roads sprints and maybe 50-85mph runs in the freeway, and the car is plenty fast for that. Even with the Dinan warranty, just don't want to have worries anytime I have issues with the motor. Either way all a moot point now as v2 is not even for sale, but for now the power is definitely enough for me.
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02-26-2019, 07:06 PM | #20 | |
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02-26-2019, 07:50 PM | #21 | |
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I have had zero issues with my unit and feel safe with my dealer who has a log history with Dinan.
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02-26-2019, 07:52 PM | #22 | ||
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Thank you for elaborating on the product and your experience with it. |
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