Quote:
Originally Posted by Barry123
About 3 months ago, I was on a mountain road and hit a rock. It damaged the passenger side rocker panel and some underlying structural stuff (carbon fiber and I'm not sure what else).
Car has been at a BMW-certified body shop, waiting for one part.
I find it totally unacceptable that a premium brand, at a premium price, treats customers so poorly, holding my car to the parts department. Way to establish brand loyalty BMW!
Never had issues with Japanese cars. Guess the next one will be one of them.
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I had a minor accident in my Acura, and it took about five months to get the last part they needed - some sort of plastic engine cover. I was told that was an improvement as it had taken up to a year not too long ago.